To monitor and control Security Desks remotely, you must connect to one remote Security Desk workstation (Simple mode), or multiple remote Security Desk monitors (Wall mode).
Before you begin
- The remote Security Desk must be running and connected to the same Security Center directory.
- You must have remote user control of each Security Desk workstation you want to connect to. In Config Tool, your system administrator must select which workstations you can remotely control.
- You must have the same user privileges or more user privileges than the user who is logged on to the remote Security Desk. If you are missing some user privileges that the remote user has, your request to connect to the remote Security Desk is denied.
- You must be a member of all the partitions that the user who is logged on to the remote Security Desk is a member of. If you do not have access to some of the partitions that the remote user has access to, your remote connection is also denied.
- From the home page, open the Remote task.
To connect to one remote Security
Desk, select a remote Security
Desk workstation from the drop-down list, or to connect to multiple remote Security
Desk monitors, proceed as follows:
- Click Switch to Wall mode.
- To configure the layout of your wall, use the and buttons in theRows and Columns sections.
From the drop-down list, double-click the remote Security Desk monitors you want to connect to.
The monitors you select populate the empty tiles. To remove a monitor from a tile, click in the tile.
(Optional) Click Options and select one or both of the following:
- Spy mode
- Allows you to connect to the Security Desk undetected. In this mode, you cannot perform any actions, you can only observe.
- Low bandwidth
- Ensures that your bandwidth does not increase while remotely monitoring a Security Desk.
This option is helpful, because every command executed on the remote Security Desk is also executed on your local Security Desk, which might increase your bandwidth.
- Click Connect.