To be eligible for technical support, you must install the plugin with versions of Security Center and third-party software that are certified or supported by design.
For the latest compatibility information, see Supported plugins in Security Center on the Genetec™ TechDoc Hub.
As a minimum, the SALTO Virtual Network plugin 3.2 requires Security Center 5.7 SR4.
IMPORTANT: Security Center 5.7 SR5 and
5.7 SR6 CU1 are not supported.