How System Availability Monitor Agent communicates - System Availability Monitor

System Availability Monitor User Guide

series
System Availability Monitor
revised_modified
2020-05-27

For System Availability Monitor Agent (SAMA) to communicate with Security Center and SAM services, you must ensure that the firewall rules are correctly configured.

To view the network diagram that details how SAMA sends and receives data, click here.

How SAMA communicates

  • SAMA must be able to send requests to Security Center through outbound TCP port 4502.
  • SAMA must be able to send requests to the following hostnames through the outbound TCP port 443 (HTTPS):
    Enpoint Description
    samip.genetec.com Activation/authentication with SAM services
    sampkac.genetec.com Activation/authentication with SAM services
    samhealth.genetec.com Collection of data that will be linked to the customer’s system
    samhealthanon.genetec.com Anonymous data collection