Monitoring errors in Security Center systems - System Availability Monitor

System Availability Monitor User Guide

System Availability Monitor

Using the System Availability Monitor on GTAP, you can view the availability of each system you are monitoring. You can drill down for detailed information, including the health status and availability for each entity of the selected type.

Before you begin

Make sure that your system is covered by Genetecâ„¢ Advantage.


  1. Log on to GTAP.
  2. At the top of the page, click the hamburger icon (), and then select Technical Assistance > System Availability Monitor.
  3. Click anywhere in a row to change screen to detailed information for a system you want to monitor.
    A new window opens to display an overview of the system and a list of entities for the selected system.
  4. The list displays System details by Directory, Role and Device, and you can:
    • Filter to display Errors only
    • Limit by Day, Week, Month, or customize a time frame
  5. In the Errors column, click on a number to bring up the Errors pop-up window where you can:
    • Search by Entity: Directories, Roles, or Devices
    • Search by Last Day, Last Week, or Last Month
    • View the Error details that display Message, Source, and Timestamp


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