The System Availability Monitor Agent runs on the main server by default, and must
have access to the Health Monitoring Services through the Internet. If your main server does
not have access to the Internet, or you are in DMZ zone, you must install and run SAMA on a
server other than your main server.
Before you begin
You need to have the IP address of your
Security
Center main server, and do the following:
- Prepare a server that has access to the Internet, on which you can install
Security
Center software.
- Generate an activation
code for the system from which you want to collect health data.
Procedure
-
Install
Security
Center on the new
server as though it is your main server.
-
If the Server
Admin window opens,
close it.
-
Disable the Genetec Server and Genetec Watchdog services.
You do not want these services to be running because you are not using this
server as a Security
Center server,
since all Security
Center servers must
reside on your secure network.
-
From the Windows start menu, click .
The System Availability Monitor Agent application
opens.
-
Select the server that is listed, and click
.
-
In the dialog box that appears, change the Server's IP
address to the IP address of your main server.
-
Click OK, and then click
Save.
-
Click
to close the window.
Results
SAMA starts collecting health data from your main server, and sends it to the Health
Monitoring Services so system availability and health issues can be reported on
GTAP.
After you finish
Log on to your main server, and disable the Windows service named
Genetec
SAMA, if you have not already done so.