[KBA-01153] Panasonic WJ-NT304 Units Fall Offline Immediately After Connecting to Omnicast 4.8 SR2 - Omnicastâ„¢ 4.8 SR2

series
Omnicastâ„¢ 4.8 SR2
revised_modified
2013-07-23

[KBA-01153] Panasonic WJ-NT304 Units Fall Offline Immediately After Connecting to Omnicast 4.8 SR2

This article explains why Panasonic WJ-NT304 units will disconnect and reconnect every minute immediately after being added to an Omnicast 4.8 SR2 system.

Symptoms

After adding a Panasonic WJ-NT304 unit to Omnicast 4.8 SR2, it will fall offline, then reconnect, then fall offline again. This will repeat every minute.

This issue happens even if the unit is running the certified firmware found on GTAP

Cause

This is due to an issue with motion detection support for this unit.

Workaround

None

Status

This issue is resolved in Omnicast 4.8 SR3 and later.