[KBA-00181] Layouts for a Barco Hydra wall not displayed in the Live Viewer - Omnicast™ 4.0 - 4.8

series
Omnicast™ 4.0 - 4.8
revised_modified
2013-05-10

[KBA-00181] Layouts for a Barco Hydra wall not displayed in the Live Viewer

This article explains why the layout tree of the Barco Hydra wall in the Live Viewer is empty even though layouts have been defined in the Hydra server.

Symptoms

The layouts defined in the Hydra server do not display in the layout tree in the Live Viewer.

Cause

The Hydra filter events are not activated in the Live Viewer.

Normally, the Video Connection Manager and the Hydra server send the events to the Virtual Matrix, the Virtual Matrix sends the events to the Directory, and the Directory sends the events to the Live Viewer which contain the Hydra filters. If the event entries for the Hydra filters are not activated in the Live Viewer, the Live Viewer does not send the events to the Live Viewer plugin.

Workaround

Activate the event entries for the Hydra filters:
  1. In the Live Viewer, click the Events tab.
  2. Click the filter icon, and select the following events:
    • Hydra filter current stream
    • Hydra filter layout
    • Hydra filter module
    • Hydra filter server
    • Hydra filter source
    • Hydra filter transaction