[KBA-79048] Sipelia™ Plugin role fails when receiving calls from Grandstream phones
This article explains why the Sipelia™ Plugin role goes offline when calls are received that have been initiated from Grandstream GXV3370 phones.
The Sipelia™ Plugin role goes offline (red) every time a call is initiated from a Grandstream GXV3370 phone.
Some Grandstream devices send SIP INVITE requests using the BFCP conferencing protocol. The BFCP media protocol is not supported in Sipelia™ 2.10 GA or earlier.
Disable the BFCP protocol from the Grandstream phone's web page.
This issue is fixed in Sipelia™ 2.11 GA.