[KBA-78952] Hotlist matching fails when the plate state is not read
This article explains why hotlist matching fails when the plate state (issuing state, province, or country) is not read but the plate number matches, with ALPR solutions in Security Center 5.7 SR3.
If you are using AutoVu™ Automatic License Plate Recognition (ALPR) and you upgrade to Security Center 5.7 SR3, hotlist matching does not work if the plate state is not read, even if the plate number matches.
A coding issue.
After upgrading to Security Center 5.7 SR3, install hotfix HF1941836-01-5.7SR3-809.61.
This hotfix will be included in Security Center 5.7 SR4.