[KBA-01090] How to migrate a Security Center 5.2 server to another machine - Security Center 5.2

series
Security Center 5.2
revised_modified
2018-06-29

[KBA-01090] How to migrate a Security Center 5.2 server to another machine

This article explains how to migrate a Security Center 5.2 server to another machine without losing data.

Applies to: Security Center 5.2

Summary

IMPORTANT: If you are using a later version of Security Center, see Replacing the main server.

In some scenarios, it might be necessary to migrate a Security Center 5.2 server to a new machine. To avoid losing data, follow the steps below.

More Information

  1. If you are migrating the main Directory server, contact Genetecâ„¢ Customer Services to reset your Security Center license so you can activate it on the new server.
  2. On the old server, do the following:
    1. Back up your system databases.

      For information about backing up databases, see the Security Center Administrator Guide 5.2.

    2. From the Security Center installation directory, copy all the .gconfig and .xml files and the ConfigurationFiles folder to a USB key, or to a drive that the new server can access.

      The default location for the Security Center installation directory is: C:\Program Files (x86)\Genetec Security Center 5.x\ on a 64-bit computer, and C:\Program Files\Genetec Security Center 5.x\ on a 32-bit computer.

  3. On the new server, do the following:
    1. Install Security Center, but do not activate the license.
    2. Close all Security Center applications and stop the Genetecâ„¢ Server service.
    3. Move the .gconfig and .xml files and the ConfigurationFiles folder that you copied in step 2b to the Security Center installation directory on the new machine.
    4. Start the Genetecâ„¢ Server service.
    5. Activate your Security Center license.

      For information about activating your license, see Activating Your License Through GTAP for Security Center 5.2 to 5.4.

    6. Restore your system databases.

      For information about restoring databases, see the Security Center Administrator Guide 5.2.

    7. In Config Tool, open the System task and click Roles. In the Resources tab of each role, make sure the new server is assigned to the role.
    8. In the Resources tab of the Archiver role, make sure that the new server has a database and disk storage for keeping the video archive.
    9. In the Redirectors tab of the Media Router role, make sure that the new server is listed and that the old, offline server is no longer listed.
    10. If you have video files keep, copy the files from the old server and paste them into the same drive and file path on the new server.

      For example, if the video files are found in E:\VideoArchives on the old server, move them to E:\VideoArchives on the new server.

    11. Delete the old, offline server.