[KBA-78999] PTZ cameras connected to a serial port stop working in Security Center 5.8 GA
This article explains why PTZ cameras that are connected to encoders using the serial port might stop working in Security Center 5.8 GA.
Applies to: Security Center 5.8 GA
PTZ cameras that are connected to an encoder using the serial port randomly stop responding to PTZ commands.
A coding issue.
Contact the Genetec™ Technical Assistance Center (GTAC).
This issue will be fixed in the next version of Security Center.