[KBA-01440] Cardholder profiles exported incorrectly to DMP XR550 panel
This article explains why cardholder profiles might show as 0 instead of blank within DMP XR550 panels.
After exporting cardholder profiles from the Intrusion Manager in Config Tool to a DMP XR550 panel, the first profile exports correctly, but additional user profiles for that cardholder show as 0 instead of blank.
The Intrusion Manager was sending blank profiles as 0, which is not the standard for blank profiles on DMP XR550 panels.
This issue is resolved in Security Center 5.4 SR2.