[KBA-00190] Cannot view federated cameras in the Live Viewer - Omnicast™ 4.0 - 4.8

series
Omnicast™ 4.0 - 4.8
revised_modified
2010-09-24

[KBA-00190] Cannot view federated cameras in the Live Viewer

This article explains why you might receive a Waiting for Signal message on a video tile when trying to view federated cameras in the Live Viewer in Omnicast™.

Symptoms

When connecting to a federation server and trying to view a federated camera, you will see a Waiting for Signal message on your video tile in the Live Viewer.

Cause

If any Omnicast™ application is open during software installation, some of the DLL files are locked and do not get registered properly.

Workaround

To resolve this issue:
  1. Open a Windows Command Prompt.
  2. Navigate to C:\Program Files\Genetec Omnicast Server 4.x and register the GxRedirector.dll.