Enabling feature rich database layout for Mercury EP or LP controllers on the Synergis™ unit in Synergis™ Softwire 10.11 - Synergis™ Softwire 10.11

Synergis™ Softwire Integration Guide 10.11

Synergis™ Softwire 10.11

If you use Mercury controllers and you want to enable the visitor escort rule, you must enable the feature rich layout database setting on your Synergis™ unit.

What you should know

When you enable the feature-rich layout database setting, the number of cardholders per Mercury unit is limited to 90,000.


  1. Log on to your Synergis™ unit using the following URL:
    https://<IP address>/MercuryEP/UnitWide/DefaultDbSettings/Set?value=FeatureRichLayout, where <IP address> is the IP address of your unit.
    NOTE: For a Mercury LP controller, the EP in the URL is replaced by LP.
    A redirect page opens.
  2. Click the link to apply the setting.
  3. Restart your Synergis™ unit.
    WARNING: This resets the data on your Mercury controllers. No data is lost, but it might cause downtime while the units are resynchronized. The amount of downtime depends on the size of your installation.