About Assa Abloy IP Cx lock support for 10,000 credentials - Synergis™ Softwire 10.11

Synergis™ Softwire Integration Guide 10.11

series
Synergis™ Softwire 10.11
revised_modified
2020-06-26

Cx type locks can now support up to 10,000 credentials in offline mode.

Requirements

The minimum required Synergis™ appliance firmware is 10.6 GA.

Lock online with Synergis™ Cloud Link

When a valid credential is one of the 10,000 stored on the lock:

  • The Access Granted decision is taken by the lock;
  • The reader's LED turns green and the door unlocks (default 5 seconds).

When a valid credential is not one of the 10,000 stored on the lock:

  • The Access Granted decision is taken by the Synergis™ Cloud Link unit through reader host lookup;
  • The reader's LED red for 1 second, then it turns green and the door unlocks (default 5 seconds).

Lock offline with Synergis™ Cloud Link

Only the 10 000 credentials stored on the lock will be granted access.

Lock synchronization above 10,000 credentials

Synchronization between the Synergis™ Cloud Link unit and Assa Abloy IP Cx Locks continues to work above the 10,000-credential limit has been exceeded. For example, schedule changes are still synched and credentials can be removed.

Synchronization time for 10,000 credentials:
  • 1 lock per Synergis™ Cloud Link unit: 20 minutes
  • 128 locks per Synergis™ Cloud Link unit: About 16 hours, 46 minutes

For wireless locks, configure the Radio wake-up schedule so that not more than 20 locks connect at the same time.