Supported Mercury firmware versions in Synergis™ Softwire 10.11 - Synergis™ Softwire 10.11

Synergis™ Softwire Integration Guide 10.11

Synergis™ Softwire 10.11

To benefit from all the features of this integration, the firmware for the controllers must fall within a specific range.

Synergis™ Softwire 10.11 supports the following Mercury firmware versions:
Model Minimum Recommended
LP1501, LP1502, LP2500, LP4502 1.29.02 1.29.02
EP1501, EP1502, EP2500 1.19.41 1.29.02
EP4502 1.20.91 1.29.02
M5-IC 1.19.41 1.29.02
MS-ICS 1.22.91 1.29.02
MR51e 1.4.2 1.8.42
MR62e 3.21.3 3.21.32

1 To use OSDP (Secure Channel) readers, firmware 1.22.9 or later is required if the reader is connected directly to the EP board; firmware 1.29.0 or later is required for an LP board, and firmware 1.23.6 or later is required if the reader is connected to a downstream red SIOv3 MR50 or MR52 board.

2 For certain intelligent controllers, such as Assa Abloy IP Locks, Axis, and Mercury EP or LP, you can apply the recommended firmware from the Interface upgrade page of Synergis™ Appliance Portal. For other manufacturers, you might have to use the manufacturer's software to apply the recommended firmware.

Firmware version 1.19.4 has a bug that requires the F2F readers to be connected differently as a workaround. The bug is fixed in version 1.20.7. If you upgrade your controllers to the new version, reconnect your F2F readers accordingly.

Specific installation requirements must be met when connecting Mercury panels to HID OSDP-enabled readers. A 1K-ohm pull-down resistor should be added between the Mercury DAT/TR- and GND lines on interface modules and EP/LP controllers. The pull-down resistor should be installed on the panel.