[KBA-00732] Verint units temporarily go offline in Omnicast™
This article explains why Verint units might temporarily drop offline in Omnicast™.
Verint units will randomly go offline in Omnicast™ and come back online 30 seconds later.
The Verint units might be facing a time synchronization problem.
- Telnet into each Verint unit and navigate to .
- Type in the IP address of the NTP server.
- On the Archiver server that is managing the unit, open the Server Admin.
- Select the Archiver branch, click the NTP tab, and type the IP address of the NTP server in the NTP Server field.