[KBA-01241] Cannot create credentials using Web Client 3.0 or 3.1
This article explains why you cannot create credentials using Security Center Mobile Web Client 3.0 or 3.1.
When trying to create a standard 26-bit credential using the Security Center Mobile Web Client 3.0 or 3.1, you receive the following error message:
Security Center cannot perform the requested action. Object reference not set to an instance of an object.
The system contains credentials that use an unknown format.
This issue is resolved in Security Center Mobile 3.2.