[KBA-01241] Cannot create credentials using Web Client 3.0 or 3.1 - Security Center Mobile 3.0 - 3.1

series
Security Center Mobile 3.0 - 3.1
revised_modified
2013-11-13

[KBA-01241] Cannot create credentials using Web Client 3.0 or 3.1

This article explains why you cannot create credentials using Security Center Mobile Web Client 3.0 or 3.1.

Symptoms

When trying to create a standard 26-bit credential using the Security Center Mobile Web Client 3.0 or 3.1, you receive the following error message:

Security Center cannot perform the requested action. Object reference not set to an instance of an object.

Cause

The system contains credentials that use an unknown format.

Workaround

None.

Status

This issue is resolved in Security Center Mobile 3.2.