Known issues are software issues that have been discovered in the current release or a previous release, and have not yet been resolved.
AutoVu™ SharpOS 13.0 GA has the following known issues:
|Issue||First reported in||Description|
|2434201||13.0 GA||When configuring a Sharp unit for FTP
communication, the Test connection button always results in a
Workaround: To verify the configuration, click Send sample.
|2433783||13.0 GA||Following a hardware reboot, a Sharp
unit can sometimes restart in APIPA mode instead of using DHCP or the fallback IP
Workaround: Reboot the Sharp unit again.
|2432140||13.0 GA||When using the Circle plate feature in Genetec Patroller™ Config Tool, the circle drawn on the context image using is slightly offset from the actual plate position.|
|2431142||13.0 GA||When you make changes to camera exposure settings in the Sharp Portal, exiting the page without saving the change still saves the modified exposure setting.|
|2430597||13.0 GA||When the Since last unit reboot filter is enabled in the
Logs page, it is not possible to scroll through the
Workaround: Export the log file and open it using a different application, or clear the Since last unit reboot filter.
|2430297||13.0 GA||When you enable remote assistance on a Sharp unit, you can click Extend by 1 hour
once, but it is not possible to extend remote assistance twice.
Workaround: Disable remote assistance, then enable it again.
|2428184||13.0 GA||On a SharpZ3 system that includes a four-camera ALPR module, when you update the firmware for the first set of two cameras, some components still have the status Out of date until the second set of cameras is updated in the second Sharp Portal.|
|2427714||13.0 GA||The SharpZ3 base unit control interface does not display the reboot status of the SharpZ3 system.|
|2417869||13.0 GA||If the relay state is changed in the second stack's Sharp Portal, its state is not reflected in the first stack's Sharp Portal.|