[KBA-01213] Config Tool and Security Desk Exception Error on Launch
This article explains why an exception error might occur when launching Security Desk or Config Tool.
When launching Config Tool or Security Desk, the following error is displayed:An exception occurred preventing the execution of the current action. The type initializer for 'Genetec.Media.ExternalServices.DecoderServicePool' threw an exception.
Clicking Close will allow you to continue using the software.
The Windows user running Security Desk/Config Tool does not have write access to C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys
To avoid this issue, give the user full control permissions.