[KBA-73271] Basic authentication must be enabled for Sharp 11.3 cameras enrolled under the Archiver
If you are enrolling a Sharp camera running SharpOS 11.3 under the Archiver, you must allow basic authentication at the Archiver level (for Security Center 5.2 and 5.3), or at the Extension level (for Security Center 5.4 and later).
If you configure Security Center to reject basic authentication, Sharp cameras running SharpOS 11.3 can be rejected by the Archiver role.
Sharp cameras running SharpOS 11.3 use basic authentication. If Security Center prevents basic authentication, you cannot add the camera.
(Security Center 5.2 and 5.3) In Config Tool, from the Archiver's Resources tab, do the following:
- Click Additional settings. >
- Set RefuseBasicAuthentication to 0.
(Security Center 5.4 and later) In Config Tool, from the Archiver's Extensions tab, do the following:
- Select the Genetec™AutoVu™ extension.
- Turn off Refuse Basic Authentication.