Troubleshooting: Blue screen in Context Camera screen in Sharp Portal - Genetec Patroller™ 6.5

Genetec Patroller™ Parking Enforcement Essential User Guide 6.5

Applies to
Genetec Patroller™ 6.5
Last updated
2020-05-15
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.5

If you see a blue screen in Context Camera image in the Live feed tab of the Sharp Portal, you can troubleshoot the issue.

What you should know

CAUSE: The Sharp cable might not be connected properly.

Procedure

TRY THIS:

Verify that the Sharp cable is properly connected.