[KBA-79005] Config Tool crashes when opening the Workflow tab in the Incident configuration task - Genetec Mission Control™ 2.12.0.0

series
Genetec Mission Control™ 2.12.0.0
revised_modified
2019-09-27
TFSnum
2296378

[KBA-79005] Config Tool crashes when opening the Workflow tab in the Incident configuration task

This article explains why Config Tool might crash when you try to open the Workflow tab of the Incident configuration task in Genetec Mission Control™.

Applies to: Genetec Mission Control™ 2.12.0.0

Symptoms

When you try to open the Workflow tab of the Incident configuration task and your workstation is set to a language other than English, Config Tool crashes.

Cause

When you create incident workflows in Genetec Mission Control™ 2.12.0.0, the workflow component uses .NET framework 4.6.2. If the OS on your workstation is set to a language other than English, there might be a problem with one of the DLL files in .NET framework 4.6.2 which causes Config Tool to crash.

Workaround

On your workstation, delete the System.Activities.Presentation.resources folder in C:\Windows\Microsoft.NET\assembly\GAC_MSIL\.

Status

This issue is fixed in Genetec Mission Control™ 2.12.1.0.