[KBA-01017] Copy Configuration Tool error with Sony unit in Omnicast™ - Omnicast™ 4.6 - 4.8

series
Omnicast™ 4.6 - 4.8
revised_modified
2012-09-07

[KBA-01017] Copy Configuration Tool error with Sony unit in Omnicast™

This article explains why the Copy Configuration Tool produces an error when used to copy the configuration of a Sony unit to another Sony unit in Omnicast™.

Symptoms

The Copy Configuration Tool in Omnicast™ Config Tool produces an error when the following two conditions are met:
  • The Source and the Destination cameras are Sony units.
  • The Video quality option is selected.

Cause

The resolution list is not initialized for video streams that are not active.

Workaround

Manually make the changes in Config Tool.

Status

A hotfix is available for Omnicast™ 4.6 SR1 (HF1243). Contact the Genetec™ Technical Assistance Center to obtain it.

This issue is fixed in Omnicast™ 4.8 SR2.