Known issues in AutoVu™ SharpOS 11.7 GA - SharpOS 11.7 GA

AutoVu SharpOS Release Notes 11.7 GA

series
SharpOS 11.7 GA
revised_modified
2018-10-31

Known issues are software issues that have been discovered in the current release or a previous release, and have not yet been resolved.

AutoVu™ SharpOS 11.7 GA has the following known issues:

Issue Description
1843986 When a diagnostics report is run in the Sharp portal, the timestamp displayed in the report does not respect the time and date format defined in the regional settings of the computer.
338627 If a Sharp unit uses the HTTP or FTP extensions, or if no extension is configured, upgrading the Sharp unit from the Sharp Portal fails with the following message: "The Plate Reader did not reconnect the embedded Updater Service after 180 s."
Workaround: Configure the Sharp to use the Security Center - Auto extension, update the Sharp, then configure the Sharp to use the previous extension.
276556 When the outputs of an LPR Processing Unit are used to control building access through event-to-actions in Security Center, rebooting the LPR Processing Unit causes the outputs to activate which could lead to the opening of the access point. This output behavior is not ideal for access control, but is required in order to power the in-vehicle computer on vehicle startup.
Workaround: Create an event-to-action in Security Center that will send a "Normal" state to the outputs following a "Unit Connected" event. The access points will still open, but will close shortly afterward.