Known issues in Restricted Security Area Surveillance plugin 1.1 - Restricted Security Area Surveillance 1.1

Restricted Security Area Surveillance Plugin Guide 1.1

series
Restricted Security Area Surveillance 1.1
revised_modified
2017-09-01

Known issues are software issues that have been discovered in the current release or a previous release, and have not yet been resolved.

The Restricted Security Area Surveillance plugin 1.1 integration includes the following known issues.
Issue Description
938083 Maps: Sometimes the path or icon of target is displayed on the map after the target has been acknowledged.
938072 Zones: A zone cannot be recreated; neither by deleting and adding the zone nor by deleting the plugin and reimporting the zone.
933477 Video: Sometimes the icon for a target is shown on top of the video tile.
954121 Maps: If the Map task in Security Desk Map is receiving 40 RSA events per minute for two or three hours, new RSA events stop displaying on maps and the past events list.

Workaround: Close the Map task, and then reopen the Map task.

1027565 Maps: After renaming an RSA zone, the tooltip continues to display the old name.
1027584 Maps: After adding a zone to a new map, the zone list of the RSA plugin doesn't refresh, and the new map doesn't display in the linked maps for this zone.

Workaround: Close the Map task, and then reopen the Map task.

1022551 After linking a polygon shape to an RSA zone, events for that zone will not be displayed in the zone list or Past Events pane until you close the Map task and then reopen the map task.