[KBA-01095] CCure Object Finder Tool Times Out
This article explains why the CCure plugin's Object Finder tool times out when attempting to poll the CCure database.
While executing the CCure plugin's CCureObjectFinder.exe tool to poll the CCure database, the tool times out and returns an error message:
Failed to get CCure object identifiers. The sequence has been terminated by the remote endpoint. Due to a user abort the reliable sessions cannot continue. The reliable session was faulted.
The tool takes longer than the allotted time to return results when the database size is large.
CCure plugin version 22.214.171.124 resolves the issue. Please contact the Genetec Technical Assistance Center in order to get the new plugin.