[KBA-01095] CCure Object Finder Tool Times Out

revised_modified
2013-09-17

[KBA-01095] CCure Object Finder Tool Times Out

This article explains why the CCure plugin's Object Finder tool times out when attempting to poll the CCure database.

Symptoms

While executing the CCure plugin's CCureObjectFinder.exe tool to poll the CCure database, the tool times out and returns an error message:

Failed to get CCure object identifiers. The sequence has been terminated by the remote endpoint. Due to a user abort the reliable sessions cannot continue. The reliable session was faulted.

Cause

The tool takes longer than the allotted time to return results when the database size is large.

Workaround

None

Status

CCure plugin version 2.2.41.0 resolves the issue. Please contact the Genetec Technical Assistance Center in order to get the new plugin.