When an event or alarm occurs in AMAG Symmetry, the plugin immediately triggers a corresponding event or alarm that either has the same name as the original event or as an native Security Center event.
Symmetry Activities are the source
In Symmetry SMS, you configure activities to be ignored, reported as events, or reported as alarms.
When an AMAG Symmetry event or alarm occurs, it is reported in Security Center when the following conditions are met:
The plugin is able to communicate with the AMAG Symmetry server that runs the proxy service.
The event or alarm is not configured to be ignored by the plugin.
When an AMAG Symmetry alarm is reported, the plugin triggers a corresponding alarm in Security Center.
Alarms can be acknowledged in Symmetry SMS or Security Center.
When you acknowledge an alarm in Security Center, and the alarm is also acknowledged in Symmetry SMS. Similarly, when you acknowledge an alarm in Symmetry SMS, the acknowledgment is reported in Security Center.
If one of the systems is unreachable, when connection is reestablished, all missed events, alarms, and alarm acknowledgments are updated on both systems. However, alarms that occurred and were acknowledged while the plugin was disconnected cannot be imported in Security Center, and are therefore not reported in the Alarm monitoring list nor the Alarm report.
When an AMAG Symmetry event occurs, the plugin triggers a corresponding event in Security Center.
|AMAG Symmetry event||Security Center native event||Security Center entity|
Access Denied - Armed Area
Access Denied - Invalid Area
Access Denied - Invalid Code
Access Denied - Invalid Level
Access Denied - Invalid Time
Access Denied - Prior Access
|Access Refused||Cardholder, Door|
|Access Granted||Access Granted||Cardholder, Door|
| Door Closed
Door Closed - Key
Door Closed - Key And Keyboard
Door Closed - Keyboard
Door Closed - Switch
Door Closed - With Tamper
|Door Forced||Door Open While Lock Secure||Door|
|Door Held Open||Door Opened For Too Long||Door|
|Monitor Point - Normal||Input State Normal||Input|
|Monitor Point - In Alarm||Input State Active||Input|