Known issues in the AMAG Symmetry plugin 3.1 - AMAG Symmetry 3.1

AMAG Symmetry Plugin Guide 3.1

Applies to
AMAG Symmetry 3.1
Last updated
2022-06-13
Content type
Guides > Plugin and extension guides
Language
English
Product
AMAG Symmetry
Version
3.1

The AMAG Symmetry plugin 3.1 includes the following known issues.

Issue Description
1186420 Sometimes when synchronizing entities the status shows "Synchronizing" even though it's completed.

Workaround: Click the refresh button (blue arrows) to show the actual current state.

1345206 When any change is made on the plugin role's Properties, Ignored events, or Synchronization pages, all alarm entities are updated to the recipients listed in the plugin role's Properties page.

Workaround: Only define alarm recipients in the plugin role. Do not add recipients to individual alarm entities.

170801 An AMAG Symmetry software update has resolved the issue with the XML web service G4TGetActivity method. The SearchActivityToDateTime parameter is now used when using ActivitySearchMethod "Search from Date". This allows a window of activity to be returned as opposed to all activity from the SearchActivityFromDateTime parameter, which was causing the method to time out. To receive this fix, ensure you are using AMAG Symmetry build 190101 or later.