Updating single Sharps from the SharpOS 11.8 Portal - SharpOS 11.8

Sharp Administrator Guide 11.8

series
SharpOS 11.8
revised_modified
2020-04-22

The Web Updater tool allows you to update AutoVu™ SharpOS using the Sharp Portal. The Web Updater is accessed from the Update option available on the Status page of the portal.

Before you begin

Update files are available from GTAP. Save the self extracting SharpOS_11.x.x.x.exe file on the local machine you are using to log on to the Sharp Portal. The update files are extracted to a folder that is named with following format: SharpOS-version-YearMonthDay. For example, SharpOS-11.8.- 20200414.
IMPORTANT:
  • You must select the correct upgrade file depending on the current AutoVu™ SharpOS version running on the Sharp.
  • If your Sharp is currently running AutoVu™ SharpOS 11.2 or lower, you must upgrade to AutoVu™ SharpOS 11.2 SR1 before upgrading to AutoVu™ SharpOS 11.3 and higher.
Hardware Current version Upgrade file

Sharp3

11.0

  1. Sharp 3.0 (Upgrade from SharpOS 11.0 to 11.2 SR1)
  2. Sharp 3.0 (Upgrade from SharpOS 11.2 SR1 and up to current 11.8 release)

11.1

  1. Sharp 3.0 (Upgrade from SharpOS 11.1 to 11.2 SR1)
  2. Sharp 3.0 (Upgrade from SharpOS 11.2 SR1 and up to current 11.8 release)

Sharp X1S/X1SU

Sharp X2S/X2SU

11.0

  1. Sharp X1S/X1SU/X2S/X2SU (Upgrade from SharpOS 11.0 to 11.2 SR1)
  2. Sharp X1S/X1SU/X2S/X2SU (Upgrade from SharpOS 11.2 SR1 and up to current 11.8 release)

11.1

  1. Sharp X1S/X1SU/X2S/X2SU (Upgrade from SharpOS 11.1 to 11.2 SR1)
  2. Sharp X1S/X1SU/X2S/X2SU (Upgrade from SharpOS 11.2 SR1 and up to current 11.8 release)

What you should know

  • The Web Updater does not check to see what version is currently installed before performing the update. Therefore, you should check your current AutoVu™ SharpOS version and make sure that the one you are about to install is the most recent. The current version of the AutoVu™ SharpOS is displayed in the portal under the AutoVu™ logo. You can also click File versions under Actions on the Status page of the portal to see the current version.

Procedure

  1. Log on to the Sharp Portal by entering http://<Sharp name or IP address>/portal in your Web browser.
  2. On the Status page under Actions, click Update.
  3. In the Update dialog box, browse to the location of the folder that contains the update .exe files, and click Open.
  4. Click Upload.
    The files are transferred to the Sharp.
  5. When the transfer is complete, click OK.
    The Update page opens and under Applications you can view which applications will be updated and the versions they will be updated to.
  6. Click Update now to start updating the Sharp.
    The Progress window allows you to monitor the update. When the upgrade is complete you will receive a message indicating that the upgrade was successful. If the update fails, you will receive a message and an automatic rollback occurs.
    IMPORTANT: Do not close or navigate away from the Update page while the update is being installed.

After you finish

When the upgrade is complete, you can click Go to Portal and verify that your Sharp has been upgraded. You can check your Sharp file versions by clicking File versions under Actions on the Status page of the portal.