Incident list in Security Desk - Genetec Mission Control™ 2.10

Genetec Mission Control™ User Guide 2.10

series
Genetec Mission Control™ 2.10
revised_modified
2018-11-30

The incident list in Security Desk provides a global view of all the active Genetec Mission Control™ incidents, and allows you to sort and group by type, priority, and so on.

The following figure shows an example of the information that is available from the incident list.

Sorting and Grouping
The list display allows you to sort and group incidents according to the different available columns. You can show and hide columns from the display, or you can use the filter to see only a subset of the available information.
Incident details
When you click an incident from the list, the map centers on the selected incident, and the incident details appear in the dashboard.
Double-clicking
Double-click an incident to open the Monitoring task, which displays the incident and the attached entities, each in a different tile. If your incident video options are configured to display live and playback video, they each appear in a separate tile.