Copying certificates from a separate RabbitMQ server - Genetec Mission Control™ 2.10

Genetec Mission Control™ User Guide 2.10

Genetec Mission Control™ 2.10

If RabbitMQ is not installed on the same server as the Incident Manager role, you must copy the certificate from the server where RabbitMQ is installed, to the server where the Incident Manager role is installed.

Before you begin

Install RabbitMQ on a server separate from the one hosting the Incident Manager role. See Installing Genetec Mission Control™.


  1. On the server hosting the Incident Manager role, create the following folder: C:\Program Files (x86)\Genetec\RabbitMQ.
  2. On the server where RabbitMQ is installed, navigate to the folder C:\Program Files (x86)\Genetec\RabbitMQ, and copy the certificate called Cert.pem.
  3. On the server hosting the Incident Manager role, navigate to C:\Program Files (x86)\Genetec\RabbitMQ, and paste the Cert.pem certificate.
  4. Repeat steps 2-3 for each server that has RabbitMQ installed separately from the Incident Manager role.
    IMPORTANT: If you are copying multiple certificates from separate RabbitMQ servers, you must rename them. For example, Cert_server1.pem and Cert_server2.pem. Renamed certificates must not contain CA or KEY.
  5. Restart the Incident Manager role.
  6. If a secondary server is assigned to the Incident Manager role, repeat the same process on the secondary server.