Responding to incident notifications in Genetec Mission Control™ - Genetec Mission Control™ 2.10

Genetec Mission Control™ User Guide 2.10

series
Genetec Mission Control™ 2.10
revised_modified
2018-11-30

As an incident recipient or supervisor, you will be notified of new incidents by default and receive incident-related notifications and reminders in your notification tray. You can respond to these notifications or dismiss them if you no longer want to see them.

Procedure

  1. Click the Incidents () icon in the notification tray to display a list of incident-related notifications.
    Notifications show first in the notification list, followed by reminders, then incidents.

  2. Perform one or more of the following:
    • Click the notification or View on map () to display the associated incident on the map and in the dashboard.
    • Click View in Monitoring () to open a new Monitoring task and display the associated incident in a tile.
    • Click Dismiss () to remove the reminder from the list.
      NOTE: You cannot dismiss incidents from the notification tray.