Generating Genetec Mission Control™ reports - Genetec Mission Control™ 2.10

Genetec Mission Control™ User Guide 2.10

series
Genetec Mission Control™ 2.10
revised_modified
2018-11-30

You can generate incident reports to investigate how incidents have been handled, and profile reports to investigate how profiles have been assigned. You can also print and export the reports you generate.

What you should know

You must use the Incident report task to generate incident reports and the Profile report task to generate profile reports. Unlike the Incident monitoring task, you can search and review incidents that you are not the recipient of.

Procedure

To generate an incident report:

  1. From the Security Desk home page, open the Incident report task.
  2. Set your query filters and click Generate report.
    The results of the query appears as an incident list. You can select the columns you want to see in the report and change their order. For more information on how to customize your report, see Generating reports and Generating visual reports.
  3. Click an incident in the result list to center the map on the selected incident and display the incident details in the dashboard.
    • Click View in Monitoring to open a new Monitoring task and display the associated incident in a tile.
    • Click Export incident export all details and attached entities related to an incident to a folder (or zip file).
    • Select multiple incidents from the result list, and click Link incidents to link the incidents together if you have the Link incidents privilege.
    • Click Export report to export your current query results in Excel, CSV, or PDF format.
    • Click Print report to send your query results to a printer.
    You can modify incidents from an incident report with the Modify reported incidents privilege. If an incident has already been closed, you can only:

To generate a profile report:

  1. From the Security Desk home page, open the Profile report task.
  2. Set your query filters and click Generate report.
    The results of the query appears as a profile action list. You can select the columns you want to see in the report and change their order. For more information on how to customize your report, see Generating reports and Generating visual reports.
  3. Click Export report () to export your current query results in Excel, CSV, or PDF format.
  4. Click Print report () to send your query results to a printer.

Example

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