Installing the CCURE Video Integration plugin on an everRun MX system with three nodes - CCURE 3.5

CCURE Video Integration Plugin Guide 3.5

series
CCURE 3.5
revised_modified
2019-10-09

On a CCURE 9000 system configured for everRun MX Extend redundancy, the CCURE Video Integration plugin needs to be installed on one of the host servers that shares the same host name, and on the external physical host.

What you should know

This task only covers the steps necessary to install the CCURE Video Integration plugin. For more information about installing and configuring everRun MX Extend, see your everRun MX Extend documentation.

Procedure

  1. Using your web browser, enter the IP address (or hostname) and the port number (separated by a colon) for the host on which the CA ARCserve Replication and High Availability (RHA) is running.
  2. In the CA ARCserve RHA web application under Quick Start, click on Scenario Management.
  3. In the CA ARCserve RHA Manager, under the Scenario view, right-click on the scenario and select Stop.
    You can now install the Security Center on the first server set (first pair of nodes).
  4. Connect to the first available server in the first pair of nodes.
  5. Open the Server Configuration application and click on Stop in the CrossFire Framework Service.
  6. Install the Security Center SDK on the CCURE 9000 server and client workstations.
    IMPORTANT: The SDK must be the same version as Security Center.
  7. Install the CCURE Video Integration plugin on the console.
    IMPORTANT: Make sure you leave the Redundant server installation using supported third party redundancy option unchecked, and at the end of the installation select Start the Tyco CrossFire services.

    Once the installation is done, you must remove the services from the Extended Monitor. You do not need to install anything on the second server in the first pair of nodes.

  8. In the CA ARCserve RHA Manager, click the Root Directory tab and double-click on Custom Services.
  9. In the Custom Service Management dialog box, click Uncheck All, then click OK.
  10. In the CA ARCserve RHA Manager, under Scenario View, right-click on the scenario and select Run.
    1. When prompted to save the scenario since it was recently modified, click OK.
    2. When prompted to run the scenario, click Run.
  11. In the Run dialog box, select Block synchronization then click OK.
    Wait for the replication process to finish. Once done you should see messages similar to the following in the Event pane:

    You can now initiate a manual switchover of the Active Control service to perform the installation on the Replication server.

  12. In the CA ARCServe RHA Manager, click on Tools > Perform a Switchover.
  13. When prompted to perform the switchover, click Yes.
    IMPORTANT: Make sure you do not select the Run a Reverse replication Scenario after the Switchover option.

    Wait for the switchover to complete.

  14. Connect to the last server node and install the Security Center SDK.
    IMPORTANT: The SDK must be the same version as Security Center.
  15. Install the CCURE Video Integration plugin.
    IMPORTANT: During the install you must select the Redundant server installation using supported third party redundancy option and provide the virtual server (alias) name. You must also clear the Start Tyco CrossFire services option at the end of the installation.

    Once the installation is done, you must remove the services from the Extended Monitor. You do not need to install anything on the second server in the first pair of nodes.

  16. In the CA ARCserve RHA Manager, select Tools > Recover Active Server.
  17. In the Recover Active Server dialog box, select Make Master Active.
    You will receive a message under Event telling you when the server is active.
  18. In the CA ARCserve RHA Manager, right-click on the scenario and select Stop.
  19. Click the Root Directory tab and double-click on Custom Services.
  20. In the Custom Service Management dialog box, select the following services:
    • SQL Server
    • SQL Server Agent
    • SoftwareHouse CrossFire Framework Service
    • SoftwareHouse CrossFire Server Component Framework Service
    • SoftwareHouse CrossFire iStar Driver Service
    • Genetec CCURE Video Component Service
  21. Set the Start Order for each service in the order specified in the previous step.
  22. Click OK.
  23. In the CA ARCserve RHA Manager, right-click on the scenario and select Run.
    Wait for the replication process to finish. When it is finished you will see the All modifications during synchronized period are replicated event.

Results

You can now receive live events and view Security Center video in your CCURE 9000 system.