To be eligible for technical support, you must install the plugin with versions of Security Center and third-party software that are certified or supported by design.
| Plugin | Third-party version | Certified Security Center version |
|---|---|---|
| CCURE Video Integration 3.5 | Certified: Software House CCURE 9000 2.60, 2.70, and
2.80 Supported by design: Software House CCURE 9000 2.30, 2.40, and 2.50 |
5.6, 5.7, 5.8, and 5.9 |
Product compatibility indicates that the product supports and
can run with specific versions of other products. A product is compatible when it meets
one of the following certification levels:
- Certified
- Genetec Inc. has tested and validated the product.
- Supported by design
- The product has similar characteristics or is a newer version of a certified
version, but Genetec Inc. has
not tested or validated the product.NOTE: Minor versions of a major release are supported by design. For example, if 5.8.1.0 is listed, then subsequent 5.8.n.0 are supported by design. If a major release is not listed, then it is not supported.