[KBA-78909] Cannot record video with an iPhone in Security Center 5.5 and later
This article explains why you cannot record video using an iPhone in Security Center 5.5 and later.
An error message appears on your iPhone camera that was added in Security Center, and the following error message is displayed in Security Center: Camera not Archiving.
iPhone cameras do not support redundant archiving. As a result, iPhones do not record video when redundant archiving is enabled.
As shown in the image below, in Config Tool, turn off Redundant archiving for your iPhone.
After disabling redundant archiving, you can capture video with your iPhone and the video will be saved on the Archiver.