[KBA-01145] Interlogix/GE Cameras Display “Waiting for Signal” After Omnicast Is Upgraded from 4.6 to 4.8 GA - Omnicast™ 4.8 GA

series
Omnicast™ 4.8 GA
revised_modified
2013-06-25

[KBA-01145] Interlogix/GE Cameras Display “Waiting for Signal” After Omnicast Is Upgraded from 4.6 to 4.8 GA

This article explains why Interlogix/GE cameras suddenly show “waiting for signal” when viewed after an upgrade from Omnicast 4.6 to Omnicast 4.8 GA.

Symptoms

After upgrading from Omnicast 4.6 to Omnicast 4.8 GA, Interlogix/GE cameras show "waiting for signal" when a user attempts to view them in Live Viewer or Config Tool.

Cause

This is due to a coding issue.

Workaround

None

Status

A hotfix is available for Omnicast 4.8 GA (HF82417 or later). Please contact the Genetec Technical Assistance Center in order to obtain it.

This issue is resolved in Omnicast 4.8 SR3