Importing and exporting settings in the SharpOS 12.7 Portal - SharpV | SharpOS 12.7

AutoVu Handbook for SharpV Fixed Installations 12.7

series
SharpV | SharpOS 12.7
revised_modified
2019-08-21

You can export SharpV settings for use as diagnostic information if required by Genetecâ„¢ technical support. You can also use the exported settings file to restore the configuration of the SharpV unit or to copy the configuration to another unit.

What you should know

  • You cannot export a configuration from a newer SharpOS version to an older SharpOS version.
  • WARNING: When you import settings to a SharpV, the camera's current configuration is lost with some exceptions, including:
    • SharpV Portal password
    • Network static configuration
    • Certificates
    • Product improvement program registration

Procedure

To export SharpV settings:

  1. Log on to the SharpV Portal of the SharpV that you want to export settings from.
  2. From the Configuration menu, select General settings > Recovery.
  3. From the Settings section, click Export settings.
    The system prepares the files and displays the message "Download succeeded".
  4. Save the diagnostics .zip file to a location that is accessible to the browser that is used to view the portal and to the Windows user that will be importing the file. The file is named with the date and time the file was created, for example, Diagnostics-2016-10-25_12_49_36.

To import SharpV settings:

  1. Log on to the SharpV Portal of the SharpV that you want to import settings to.
  2. From the Configuration menu, select General settings > Recovery.
  3. From the Settings section, click Import settings.
  4. Enter the path and filename, or browse to the ZIP file with the SharpV settings you want to import and click Yes, import.
  5. Follow the on-screen instructions and import the settings to the camera.