[KBA-01220] Changing the invalid PIN lockout time and number of retries on HID keypads - Security Center | HID

series
Security Center | HID
revised_modified
2013-10-11

[KBA-01220] Changing the invalid PIN lockout time and number of retries on HID keypads

This article explains how to change the lockout time and the number of retries allowed after entering an invalid PIN on HID keypads.

Summary

If you enter the wrong PIN on an HID keypad, you have a certain number of retries before you are locked out for a pre-determined amount of time. The number of retries and the lockout period can be changed from the VertXConfig.gconfig file.

More Information

To change the number of retries and the lockout period for incorrect PINs on HID keypads, do the following:
  1. Navigate to C:\Program Files\Genetec Security Center 5.2\ConfigurationFiles and open the VertXConfig.gconfig file in Notepad.
  2. Change the PinLockoutTime (0 – 300 sec) and PinAllowedAttempsCount (0 – 10) settings to the desired values.
  3. Save and close the file.