[KBA-01220] Changing the invalid PIN lockout time and number of retries on HID keypads
This article explains how to change the lockout time and the number of retries allowed after entering an invalid PIN on HID keypads.
If you enter the wrong PIN on an HID keypad, you have a certain number of retries before you are locked out for a pre-determined amount of time. The number of retries and the lockout period can be changed from the VertXConfig.gconfig file.
- Navigate to C:\Program Files\Genetec Security Center 5.2\ConfigurationFiles and open the VertXConfig.gconfig file in Notepad.
- Change the PinLockoutTime (0 – 300 sec) and PinAllowedAttempsCount (0 – 10) settings to the desired values.
- Save and close the file.