[KBA-00852] Archive Player does not return results when using Bosch VRM integration - Omnicast™ 4.6 - 4.8

series
Omnicast™ 4.6 - 4.8
revised_modified
2012-02-21

[KBA-00852] Archive Player does not return results when using Bosch VRM integration

This article explains why some cameras with video that was recorded using Bosch VRM integration does not return results when searching in the Omnicast™ Archive Player.

Symptoms

When searching for video recorded using Bosch VRM, the Archive Player does not return results for some cameras.

Cause

The Omnicast™ Archiver does not treat the results properly.

Workaround

None.

Status

A hotfix is available for Omnicast™ 4.7 SR1 HIP2 (HF1141). Contact the Genetec™ Technical Assistance Center to obtain it.

This issue is fixed in Omnicast™ 4.8 SR1 HIP1