[KBA-00177] Snapshots from the Live Viewer are not saved at the time they are taken - Omnicastâ„¢ 4.0 - 4.8

series
Omnicastâ„¢ 4.0 - 4.8
revised_modified
2010-09-24

[KBA-00177] Snapshots from the Live Viewer are not saved at the time they are taken

This article explains why there is a time lapse between when you clicked the Save a snapshot button and when the file was saved.

Symptoms

When you click the Save a snapshot of the current frame button in the Live Viewer, a dialog box opens asking for a location to save the file. The snapshot is taken when you click the OK button, and not when you clicked the Save a snapshot of the current frame button.

Cause

No default location has been specified to save the snapshots.

Workaround

Configure a default location to save the snapshot files:

  1. Open the Live Viewer.
  2. Click Tools > Options > User Interaction.
  3. Select the Always save the snapshots in the same folder option.
  4. Specify the default folder and the file format.

Snapshots will now be saved to the specified folder as soon as you click the Save a snapshot of the current frame button.