[KBA-78093] Cameras stop recording in Security Center 5.6 and display Recording off and Camera not archiving warnings - Security Center 5.6 GA - 5.6 SR4

series
Security Center 5.6 GA - 5.6 SR4
revised_modified
2017-10-17

[KBA-78093] Cameras stop recording in Security Center 5.6 and display Recording off and Camera not archiving warnings

This article explains why some cameras in Security Center 5.6 might stop recording.

Symptoms

The following warning is displayed in Config Tool for some cameras, indicating a recording problem:
Camera not archiving

The recording option of the affected cameras is disabled in Security Desk:Recording off

Cause

A code change.

Workaround

Restart the Archiver to temporarily resolve the recording problem.

Status

To resolve this issue, install Security Center 5.6 SR4 CU1 or later.