[KBA-78594] Security Desk might display errors when exporting video recorded by Panasonic cameras
This article explains why Security Desk displays error messages when exporting videos that were recorded with Panasonic cameras.
SymptomsWhen exporting any format of videos recorded by Panasonic cameras, Security Desk might show errors. This problem affects all units that record video in H.265 format.
A code defect causes this issue.
This issue is resolved in Security Center 5.6 SR4 CU3 and Security Center 5.7 SR2.