[KBA-77077] Access control units do not synchronize automatically after entity changes
This article explains what to do if controllers are not synching automatically after entity changes in Security Center 5.4 SR3 CU6 to Security Center 5.4 SR3 CU9.
When changes are made to access control entities, automatic synchronization is not triggered. The following error message appears in the Directory server event viewer:
This problem occurs with HID, Synergis™ Master Controller, and Synergis™ Cloud Link controllers.
Issues with the code
Start a manual synchronization every time changes are made to entities—for example, changes in rules, cardholders, doors, and so on.
This issue is resolved in Security Center 5.4 SR3 CU10.