[KBA-01154] Axis P3346 unit cannot stream 30 FPS in Security Center - Security Center | Axis

series
Security Center | Axis
revised_modified
2013-07-24

[KBA-01154] Axis P3346 unit cannot stream 30 FPS in Security Center

This article explains why an Axis P3346 unit might not achieve a 30 FPS frame rate even when the settings are properly configured.

Summary

You configured an Axis P3346 unit to stream at a frame rate of 30 FPS in Config Tool, but it only streams at a maximum of 20 FPS.

More Information

To fix this issue, do the following:
  1. Ensure the camera is running firmware version 5.40.93 or later.
  2. In the Video tab of the camera in Config Tool, configure the following settings:

    For more information about these settings, see Camera - Video tab.

    Resolution
    H.264 1920 x 1080
    Quality
    Custom
    Bit rate
    Constant (5000 kbps)
    Bit rate priority
    Frame rate
    Frame rate
    30 FPS
    Image quality
    75 %
    Key frame interval
    3 seconds
    Recording frame rate
    All frames
    Stream ssage
    Turn Live and Recording ON

  3. On the Axis P3346 webpage, set the Capture Mode to HDTV 1080p 1920x1080 (16:9) @ 30 fps.

  4. Configure the Exposure Settings options as follows:
    Enable Backlight compensation
    OFF
    Exposure priority
    Motion
    Shutter
    MAX 1/30
    Gain
    MAX 33db

  5. Restart the video unit in Security Center.