[KBA-00868] Live Viewer closes unexpectedly when switching between layouts - Omnicast™ 4.7 SR1, 4.8 GA - SR1

series
Omnicast™ 4.7 SR1, 4.8 GA - SR1
revised_modified
2012-09-27

[KBA-00868] Live Viewer closes unexpectedly when switching between layouts

This article explains why an Omnicast™ Live Viewer application that has more than one layout might close unexpectedly when switching between layouts.

Symptoms

If the Live Viewer has multiple tile layouts configured, it closes unexpectedly when a user switches between the layouts.

Cause

A coding error with a particular codec.

Workaround

None.

Status

A hotfix is available for Omnicast™ 4.7 SR1 (HF1150). Contact the Genetec™ Technical Assistance Center to obtain it.

This issue is fixed in Omnicast™ 4.8 SR2.