[KBA-00767] Software Motion Detection Does Not Work on Panasonic Units Using H.264 Streams - Omnicastâ„¢ 4.8 GA

series
Omnicastâ„¢ 4.8 GA
revised_modified
2012-02-03

[KBA-00767] Software Motion Detection Does Not Work on Panasonic Units Using H.264 Streams

This article explains why software motion detection does not work on Panasonic units using H.264 streams, even if configuration tests indicate otherwise.

Symptoms

Motion events are not triggered on Panasonic units set to use H.264 streams. Yet, when verifying an affected unit's Motion Detection tab, the Show Video button functions properly, motion blocks appear as they should and overall settings are correct.

This only affects units set to Archiver-based (software) motion detection.

Cause

There is an issue with a configuration file.

Workaround

None

Status

A hotfix is available for Omnicast 4.8 GA (HF 56127 or later). Please contact the Genetec Technical Assistance Center in order to obtain it.

This issue is fixed in Omnicast 4.8 SR1.