Creating hit accept and hit reject reasons for hotlist hits - Security Center 5.8

Security Center Administrator Guide 5.8

Security Center 5.8

When an operator chooses to accept or reject a license plate hit, in addition to the pre-defined reasons that the operator can choose from, you can also define custom hit accept or hit reject reasons that can be selected by the operator.

What you should know

Hit reject reasons
List of reasons for rejecting hotlist hits. These values also become available as Reject reason filter options for generating hit reports in Security Desk. Several categories are pre-configured for you when you install Security Center.
Hit accept reasons
A form that contains a list of questions that Genetec Patrollerâ„¢ users must answer when they accept a hit. The information from the hit form can be queried in the Security Desk Hit report. There are no pre-configured categories.
  • The settings are downloaded along with the selected hotlists and permit lists to Genetec Patrollerâ„¢ when the operator logs on.
  • Hit reject and accept reasons are applied at the Directory level, which means that all the LPR Managers in your system share the same settings.
  • The attributes you create are also available as filter options for hit reports in Security Desk.


  1. From the Config Tool home page, click LPR > General settings > Hotlist.
  2. Add Hit accept reasons or Hit reject reasons as needed.
  3. Click Apply.


The new hit accept and reject reasons are downloaded to Genetec Patrollerâ„¢ the next time it is connected to Security Center.