You can enable the long PIN (longer than 5 digits) support on HID controllers (legacy and EVO) by changing a configuration file (gconfig) on the servers hosting the Access Manager role.
What you should know
To enable long PIN support on HID controllers:
Create the VertXConfig.gconfig file with the following content:
<?xml version="1.0" encoding="utf-8"?> <configuration> <Vertx MaximumPinLength="nn"/> </configuration>
where nn is the maximum PIN length in digits.
If this file already exists, simply add the tag MaximumPinLength=”nn”.
Copy this file to the Security
Center installation folder, on all servers hosting the
Access Manager role.
The default is C:\Program Files (x86)\Genetec Security Center 5.x\ConfigurationFiles on a 64-bit machine.The next time you synchronize a unit (HID controller) with the Access Manager, the unit will accept PIN numbers up to the maximum PIN length. For every PIN credential that is longer than the specified maximum, a warning message will be issued during synchronization, and the PIN will not be synchronized to the unit.
To synchronize a unit:
- Connect to Security Center with Config Tool.
- Open the Access control task, and select the Roles and units page.
- Select a unit (HID controller), select Synchronization, and then click Synchronize now.